Deposit to confirm booking and balance of booking fee
Rates are quoted in South African Rand and are inclusive of VAT, if applicable, and breakfast. Rates are subject to confirmation and availability and may change without prior notice. Reservations are subject to terms and conditions on check-in, right of admission reserved.
Deposits
We require a 50% deposit from guests to secure a reservation.
Cancellations
- No show or early departure forfeits 100% of total stay.
- Cancellations 1 day or less prior forfeit 100% of total stay.
- Please note that we do consider a cancellation on merit, if it is truly beyond the guests’ control, and will charge accordingly
Check in times
- Check-in: from 12h00 – 22h00
- Check-out: 10h00 – late check-outs are only possible if rooms are empty the following day. You are welcome to have a cup of tea and relax in our lounge or we can hold your luggage until you are ready to depart.
- Late arrivals: To be arranged with management.
- Early arrivals: Early check-in is only possible if the room is ready for occupation. If not, you are welcome to leave your luggage at the guest house while you go out and explore or you are welcome to have a cup of tea and relax in our lounge or garden until your room is ready.
Payments to third parties
We do not pay third parties for any other services on your behalf. If monies are deposited into our account incorrectly we do not refund until cleared with our bank and will only refund directly into the original payer’ account less any banking and transaction fees.
Child policy
Children under 12 years stay for free. Any children older than 12 years are charged the full amount. But we can always make a plan if they are prepared to share a room with their parents.
Accepted means of payment
We accept MasterCard and Visa credit/debit cards and cash. We may not accept any foreign currency.
Smoking policy
Smoking is not permitted in the rooms or the house.
Limitation of liability
Guests agree on behalf of themselves and the members of their parties that neither the establishment, its owners, employees nor agents shall be responsible for any injury or death of any person or the loss or destruction of or damage to any property upon the premises, whether arising from fire, theft or any cause and by whomsoever caused or arising from the negligence (gross or otherwise) or wrongful act of any person in the employment of the guest house.
Any damage caused by guests to property and premises due to bad behaviour or carelessness, or keys lost and replaced for security reasons will be for the guests account.
